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Gift Shop City Policies

Return to Customer Service & Gift Shop City Policies
Never Received Order

Never Received Order


If you have waited 15 business days for standard shipping and have not yet received your order, please contact customer service.

  • Media items may take as long as 15 business days to complete delivery
  • Items shipped to Alaska and Hawaii cannot be tracked and may take as long as 20 business days to complete delivery

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